Privacy Policy

Last updated: January 31, 2026

1. Introduction

Welcome to Calm Cargo. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Account Information: Username, email address, and password
• Profile Information: Name, profile picture, and other information you choose to provide
• Discord Information: Discord user ID, username, and profile information (collected through Discord OAuth integration)
• Gaming Platform Information: TruckersMP user ID, Steam ID, and related gaming platform identifiers
• Communication Data: Messages, feedback, and other communications you send to us
• Application Data: Information provided in job applications, recruitment forms, and other submissions
• Activity Data: IP addresses, login attempts, and activity logs for security and administrative purposes
• File Uploads: Images, documents, and other files you upload to our platform (logos, gallery images, training materials, etc.)

2.2 Technical Information

We collect minimal technical information necessary for website operation:

• Server Logs: Basic server access logs for security purposes
• Session Data: Temporary session information for login management
• Error Logs: Technical error information for debugging purposes
• IP Addresses: Collected for security, fraud prevention, and activity logging purposes

Note: We do not track your browsing behavior, collect analytics data, or use any tracking technologies.

2.3 Third-Party Platform Information

When you use our services, we may collect information from third-party platforms:

• Discord: When you log in with Discord OAuth, we collect your Discord user ID, username, and profile information
• TruckersMP: We may retrieve your TruckersMP profile information, ban status, and gaming statistics through the TruckersMP API
• Steam: We may collect your Steam ID when you provide it in applications or profile information

3. How We Use Your Information

We use your information for the following purposes:

• Service Provision: To provide and maintain our virtual trucking services
• Account Management: To create and manage your user account
• Authentication: To authenticate you through Discord OAuth and manage your login sessions
• Communication: To respond to your inquiries and provide customer support
• Recruitment: To process job applications and recruitment processes
• Verification: To verify your gaming platform accounts (TruckersMP, Steam) and check ban status
• Team Management: To manage team members, track job deliveries, and coordinate events
• Website Maintenance: To monitor and maintain website functionality
• Security: To protect against fraud, detect unauthorized access, and ensure platform security
• Activity Logging: To log administrative actions and maintain audit trails for security purposes
• Notifications: To send you notifications via Discord webhooks about important events and updates

4. Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With Your Consent: When you explicitly authorize us to share your information
• Third-Party Platforms: We integrate with Discord, TruckersMP, and other gaming platforms. When you use these integrations, your information may be shared with these platforms according to their privacy policies
• Service Providers: With trusted third-party service providers who assist us in operating our website (hosting providers, email services, etc.)
• Discord Integration: Your Discord information may be shared with Discord servers and channels for team coordination and notifications
• Legal Requirements: When required by law or to protect our rights and safety
• Business Transfers: In connection with a merger, acquisition, or sale of assets

Important: When you log in with Discord OAuth, you authorize us to access your Discord account information. This information is used solely for authentication and team management purposes.

5. Data Security

We implement appropriate security measures to protect your personal information:

• Encryption: Data is encrypted in transit and at rest
• Access Controls: Limited access to personal information on a need-to-know basis
• Regular Updates: Security systems are regularly updated and monitored
• Secure Storage: Information is stored on secure servers with appropriate safeguards

6. Cookies and Tracking

We use minimal cookies only for essential website functionality:

• Session Cookies: Required for login management and website functionality
• Remember Me Cookie: Optional cookie to remember your login (only if you choose to stay logged in)
• OAuth State Cookies: Temporary cookies used during Discord OAuth authentication process

Important: We do not use tracking cookies, analytics cookies, or any cookies for advertising purposes. We do not track your browsing behavior or collect analytics data.

You can control cookie settings through your browser preferences, but disabling session cookies may affect website functionality.

6.1 Third-Party Services

Our website integrates with the following third-party services:

• Discord: We use Discord OAuth for authentication and Discord webhooks for notifications. Discord's privacy policy applies to information shared with Discord.
• TruckersMP API: We retrieve player information and ban status from TruckersMP's public API. This information is used for verification and recruitment purposes.
• TruckersHub: We may receive job delivery data from TruckersHub webhooks for team management purposes.

When you use these integrations, your information may be processed by these third-party services according to their respective privacy policies. We encourage you to review their privacy policies.

7. Your Rights

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Portability: Receive your data in a structured, machine-readable format
• Objection: Object to processing of your personal information
• Restriction: Request restriction of processing of your personal information
• Withdraw Consent: Withdraw your consent for data processing where consent is the legal basis

How to Exercise Your Rights: To exercise any of these rights, please contact us through our Discord server or by email. We will respond to your request within 30 days, subject to verification of your identity.

Automated Decision Making: We may use automated systems to check ban status and verify gaming platform accounts. If you believe an automated decision has been made incorrectly, you have the right to request human review of the decision.

8. Legal Basis for Processing

We process your personal information based on the following legal grounds:

• Consent: When you provide explicit consent (e.g., Discord OAuth login, application submissions)
• Contract Performance: To fulfill our contractual obligations to provide services
• Legitimate Interests: For security, fraud prevention, and platform integrity (e.g., ban checks, activity logging)
• Legal Obligations: To comply with applicable laws and regulations

9. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Specific retention periods:

• Account Data: Retained while your account is active and for a reasonable period after account closure
• Application Data: Retained for recruitment purposes and may be kept for record-keeping purposes
• Activity Logs: Retained for security and administrative purposes, typically for up to 12 months
• Legal Requirements: Some information may be retained longer if required by law or for legal proceedings

When we no longer need your information, we will securely delete or anonymize it in accordance with our data retention policies.

10. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place to protect your information in accordance with applicable data protection laws. When we transfer data to third-party services (such as Discord, hosting providers), we rely on their compliance with applicable data protection regulations.

11. Children's Privacy

Our services are not intended for children under 13 years of age (or 16 in certain jurisdictions). We do not knowingly collect personal information from children under the applicable age limit. If we become aware that we have collected information from a child under the applicable age limit, we will take steps to delete such information promptly.

12. Contact Us

If you have any questions, concerns, or wish to exercise your rights regarding your personal information, please contact us:

• Discord: Join our Discord server for support and inquiries
• Email: Contact us through our Discord server for email contact information

We will respond to your inquiries within a reasonable timeframe, typically within 30 days.

13. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.